Telesales Training: Questions to ask when selecting a training company

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There are many excellent Sales Training options available, however not all have the talent or expertise to train Telesales Representatives.  When selecting a training company for your Telesales team, look for a Telesales track record.

Be sure to ask the following:

1.   What percentage of your training engagements involve training Telesales representatives?
2.   How many of those engagements are exclusively Telesales Training (as opposed to training in combination with Field Sales training)?
3.   How is your Teleselling training different than your other Sales training offerings?
4.   What specific Telesales techniques do you include in your training?

Asking a few Telesales-specific questions at the beginning of the search will result in a shorter list of applicable Telesales Training resources.